1. Who we are
VIBO is a cricket training product offered by Top Score — The Sports Science Company (“Top Score”, “we”, “us”, or “our”). This Privacy Policy applies to visitors of this website and people who submit a demo or product enquiry.
2. Information we collect
When you request a VIBO demo or otherwise contact us, we may collect:
- Name
- Mobile number
- Email address
- City
- Product interest (SMART, PRO, PRO+, or guidance request)
- Facility or training requirement details you choose to share
We may also collect basic technical data such as browser type, device type, and pages visited, for site performance and security.
3. How we use your information
We use the information you provide to:
- Respond to demo and product enquiries
- Understand your facility and training needs
- Share relevant VIBO model information
- Improve our website and communication
- Meet legal or compliance obligations where required
4. Legal basis / purpose
We process enquiry data because you ask us to contact you about VIBO, and because we have a legitimate business interest in responding to commercial product interest. Where consent is required by local law, submitting the form indicates that consent.
5. Sharing of information
We do not sell your personal information. We may share it only with:
- Internal Top Score teams handling sales, demos, and support
- Trusted service providers who help us operate email, hosting, or analytics tools, under appropriate confidentiality terms
- Authorities if required by law
6. Data storage and retention
Enquiry details are retained only as long as needed to respond to your request and for related business follow-up, unless a longer period is required by law. If this website currently submits the form as a static thank-you flow, final production hosting should connect the form to a secure backend or CRM before live public use.
7. Security
We take reasonable administrative and technical measures to protect personal information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
8. Your choices
You may ask us to access, correct, or delete the personal information you provided through the demo form, subject to applicable law. Contact us using the details below.
9. Cookies and similar technologies
This site may use essential cookies for basic function. If analytics or marketing cookies are added later, this policy should be updated and any required consent controls added.
10. Children’s privacy
This website is intended for business, academy, coaching, and institutional enquiries. It is not directed at children under 16. Do not submit personal information of minors through the form.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do.
12. Contact
For privacy questions related to VIBO or this website, contact Top Score — The Sports Science Company through your usual Top Score representative, or submit a message via the demo enquiry form.